Our Reviews
Pamela W|2015 Chevrolet Trax
Confirmed Service Customer
3/4/2025
Outstanding customer service, professional but hometown atmosphere . You just can’t beat it.
3/4/2025
Thanks for the survey Pamela!
LEAVENWORTH, KS
Patrick F|2023 Chevrolet Silverado 1500
Confirmed Service Customer
3/6/2025
They did a great job got me in early and let me know everything they did, great Job
3/7/2025
Thanks for the survey Patrick!
LEAVENWORTH, KS
Timothy T|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
3/8/2025
Super great service. In and out very fast,
3/10/2025
Thanks for the survey Timothy!
LAWRENCE, KS
Geraldine M|2018 Chevrolet Malibu
Confirmed Service Customer
3/10/2025
You did a good job
3/11/2025
Thanks for the survey Geraldine!
BASEHOR, KS
Guy E|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
3/12/2025
Great service from local people!
3/13/2025
Thanks for the survey Edwards!
LEAVENWORTH, KS
Mark B|2020 Chevrolet Colorado
Confirmed Service Customer
3/24/2025
As always, they were friendly, courteous and helpful. Got what I wanted done quickly and with no issues whatsoever.
3/24/2025
Thanks for the survey Mark!
BASEHOR, KS
Cathy M|2010 Chevrolet Camaro
Confirmed Service Customer
3/30/2025
Always good, reliable, friendly service.
4/4/2025
Thanks for the survey Cathy!
LANCASTER, KS
William B|2019 Buick LaCrosse
Confirmed Service Customer
4/24/2025
The Henry Martens dealership has performed all maintenance on my vehicles for many years now. Their employees are friendly, helpful and skillful at repairing and servicing my vehicles. I also appreciate the notices I receive when it's time for needed service and the professionalism demonstrated by all the employees.
4/25/2025
Thanks for the survey William!
LANSING, KS
William W|2020 Chevrolet Equinox
Confirmed Service Customer
4/30/2025
Service department was personable, fast and great
5/1/2025
Thanks for the survey Bill!
KANSAS CITY, KS
Ty W|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/7/2025
I was shocked that you charged me $75 to change out windshield wiper blades. I'll never have you change anything out that I can do myself. That's ridiculous.
5/8/2025
Thanks for the survey Ty. After checking, those are GM Certified Parts/ wiper blades. You can probably find a cheaper and as effective version at any Auto Parts store.
LANSING, KS
Martha A|2017 GMC Acadia
Confirmed Service Customer
5/9/2025
Took the vehicle in on time and finished about when I expected. I like the status sheet I get with my oil change. It helps plan ahead for tires, brakes, etc.
5/9/2025
Thanks for the survey Martha!
LEAVENWORTH, KS
Michael W|2014 GMC 1500 Sierra
Confirmed Service Customer
5/19/2025
Got my truck in for a oil change very quickly. Thanks
5/22/2025
Thanks for the survey Michael!
LEAVENWORTH, KS
Norman S|2021 GMC 3500HD Sierra
Confirmed Service Customer
3/13/2025
Stoped to make an appointment for a recall. They checked the recall and asked if I had 45 minutes to spare. They had it completely done and me out the door in forty minutes. Outstanding service by the techs snd the service writers, Mark. Thanks Norm
3/14/2025
Thanks for the survey Norm!
PLATTE CITY, MO
Alfred K|2022 GMC Terrain
Confirmed Service Customer
3/13/2025
I arrived somewhat early. They were able to take me in right away. Performed the oil change and tire rotation in a timely manner and I was on my way.
3/14/2025
Thanks for the survey Alfred!
EVEREST, KS
George R|2016 Chevrolet Suburban
Confirmed Service Customer
3/14/2025
The service department went out of their way to help get our car warranty people to okay and pay for the work needed. They did a good job of repairing the problem. The car is running fine but electrical things weren’t working well, ie., driver seat presets and radio presets. It took some work to get those things reset.
3/24/2025
Thanks for the survey George!
BASEHOR, KS
Scott C|2018 Chevrolet Colorado
Confirmed Service Customer
4/8/2025
Due to an illness I had come down with, my wife had to take the truck in for service this time. They treated her respectfully and everything got done as promised, greatly easing my concerns.
4/10/2025
Thanks for the survey Scott!
LEAVENWORTH, KS
Amy N|2023 Chevrolet Trailblazer
Confirmed Service Customer
4/11/2025
Always very pleasant, listens to my concerns and provides great service
4/11/2025
Thanks for the survey Amy!
TONGANOXIE, KS
Pamela W|2015 Chevrolet Trax
Confirmed Service Customer
4/14/2025
I’m working with Mike Wilson, he is very patience with me.
4/15/2025
Thanks for the survey Pamela!
LEAVENWORTH, KS
Amber W|2024 Chevrolet Blazer EV
Confirmed Service Customer
4/25/2025
Fast, expert service, and wonderful staff / service advisors.
4/25/2025
Thanks for the survey Amber!
LEAVENWORTH, KS
Wendy M|2024 Buick Envista
Confirmed Service Customer
5/2/2025
Staff is always very helpful and friendly
5/2/2025
Thanks for the survey Wendy!
LEAVENWORTH, KS
Rose J|2015 Chevrolet Equinox
Confirmed Service Customer
5/15/2025
Good service on my car. But while waiting in showroom. An employee started a red sport car right behind me which was so loud scared me and another customer so bad. Now I have tinnitus in my left ear. Not happy about that. Having to visit a doctor now.
5/16/2025
Rose, we apologize for not warning our customers and I have addressed it with our staff.
LANSING, KS
Roger P|2024 Chevrolet Colorado
Confirmed Service Customer
5/21/2025
My vehicle is a MESS!! Call me a 1248-434-5508 for further information.
5/22/2025
I will pass this on to our Service Department and have them contact you.
ATCHISON, KS
Bob W|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
5/22/2025
Very professional and on schedule.
5/23/2025
Thanks for the survey Bob!
LEAVENWORTH, KS
Paula R|2013 Chevrolet Equinox
Confirmed Service Customer
5/26/2025
Always professional service and friendly staff, I trust for all my vehicle maintenance and have for many years, I remain a satisfied customer!!
5/27/2025
Thanks for the survey Paula!
LEAVENWORTH, KS
Angel K|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
6/4/2025
Great service and great customer service
6/4/2025
Thanks for the survey Angel!
LANSING, KS
Mary Y|2016 Buick Encore
Confirmed Service Customer
6/12/2025
After finding out my car would need to be there all day... I was not told this when I made the appointment... I was called at 3 PM and told I needed to pay for lug nuts for my wheels (75.********) which I had never had to do before. I asked what was the reason and was told they had "frozen on" and " we were seeing this more and more". The last service done on the car was at Martens. You have lost me as a customer.
6/12/2025
Mary, I will pass this on to our Service Manager.
TONGANOXIE, KS
Leita J|2020 Buick Enclave
Confirmed Service Customer
6/12/2025
I highly value my experience at Henry Marten Chevrolet and gladly return because the staff consistently provides exceptional service and treats both me and my car with the utmost care. Their commitment to quality and customer satisfaction truly sets them apart.
6/13/2025
Thanks for the survey Leita!
LEAVENWORTH, KS
Jim G|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
6/16/2025
Friendly people that get the job done at a really good price.
6/16/2025
Thanks for the survey Jim!
KANSAS CITY, KS
Gary G|2018 GMC 2500HD Sierra
Confirmed Service Customer
6/28/2025
Dropped my Sierra 2500HD for oil change, fuel filter change, and four tire pressure sensors and tire rotation. Had a vibration beginning at 60mph and as long as the wheels were off for rotation, they were all balanced. This was a good decision as it eliminated the vibration. As always, I was pleased with the maintenance team efforts to service my vehicle and keep costs reasonable.
7/1/2025
Thanks for the survey Gary!
KANSAS CITY, KS
Wallace M|2019 Buick Envision
Confirmed Service Customer
7/2/2025
It is like coming home. Everyone is personal when greeted and the service is beyond excellent, and explained in understandable terms. The care of the car is as if they owned it.
7/3/2025
Thanks for the survey Wallace!
LEAVENWORTH, KS
Rhonda B|2016 Chevrolet Tahoe
Confirmed Service Customer
7/11/2025
Worked me in so I could travel safely.
7/11/2025
Thanks for the survey Rhonda!
LEAVENWORTH, KS
Patricia M|2017 Buick Enclave
Confirmed Service Customer
7/22/2025
Excellent service
7/22/2025
Thanks for the survey Patricia!
COUNCIL GROVE, KS
William M|2021 Buick Enclave
Confirmed Service Customer
5/21/2025
I was in the shop for my 45,000 mile check-up for my 2012 Buick Enclave. Everything was found to be great, and the only thing I needed was a passenger compartment air filter. I've always trusted the local Chevy/Olds dealership for repairs to my vehicles.
5/22/2025
Thanks for the survey William!
LEAVENWORTH, KS
Eric B|2009 Chevrolet Colorado
Confirmed Service Customer
5/23/2025
It was great other than overcharged
5/23/2025
Thanks for the survey Erin. What service do you feel like you were overcharged for?
MC LOUTH, KS
Norman S|2021 GMC 3500HD Sierra
Confirmed Service Customer
6/9/2025
Oil change, tires rotated, etc. Everything when as planed. Job done on time and within budget. Excellent visit!
6/10/2025
Thanks for the survey Norman!
PLATTE CITY, MO
Martha A|2017 GMC Acadia
Confirmed Service Customer
6/11/2025
Done in a timely manner. Very nice staff.
6/12/2025
Thanks for the survey Martha!
LEAVENWORTH, KS
Roger H|2020 GMC Savana
Confirmed Service Customer
6/15/2025
Great services, great customer service at checkout desk.
6/16/2025
Thanks for the survey Roger!
LEAVENWORTH, KS
Roger H|2023 GMC Canyon
Confirmed Service Customer
6/23/2025
Got the latest fuel injection update for my 2023 GMC Canyon done in less than a hour.. Now if GM could get a fix for the heads-up display for my truck. Works about half the time since they did the full module update last fall. Maybe GMshould get me some type of free service due to it not working on. $53k truck.
6/24/2025
Thanks for the survey Roger!
TONGANOXIE, KS
Paula R|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
6/26/2025
As usual, everyone was cordial and helpful, they explained everything and kept us informed of the specific details on the work needed and the amount necessary to get the job done. Am always a satisfied customer and will continue to use this dealership in the future.......coli standpoint to ALL!! ..
6/27/2025
Thanks for the survey Paula!
LEAVENWORTH, KS
Eileen J|2013 Buick Encore
Confirmed Service Customer
7/1/2025
Good service and friendly staff. Always get good service from Martens .
7/3/2025
Thanks for the survey Eileen!
LEAV, KS
Stanely D|2003 Chevrolet Silverado 2500HD
Confirmed Service Customer
8/1/2025
Always excellent customer service! Always fast and exceptional service. Only place we will take our vehicles.
8/1/2025
Thanks for the survey Stanely!
LANCASTER, KS
Mischell H|2015 Chevrolet Trax
Confirmed Service Customer
8/11/2025
Staff is always courteous and service is good
8/12/2025
Thanks for the survey Mischell!
LEAVENWORTH, KS
William W|2020 Chevrolet Equinox
Confirmed Service Customer
8/25/2025
Quick and professional
8/26/2025
Thanks for the survey Bill!
KANSAS CITY, KS
Jackie F|2025 Chevrolet Equinox
Confirmed Service Customer
7/28/2025
I had my oil changed and the tires rotated, that went well. Unfortunately, the mechanic working on my car chose to hold the door open with his foot while possibly putting in the reminder sticker/resetting the computer. My husband and I happened to be walking back from lunch and seen it, checked when we got in the car and there was a boot print on the inside of the door that I had to clean off. Had two other concerns, there seems to be a connectivity issue that happens periodically and then my hatch has failed to open twice now. I asked about those but have to make another appointment for that which isn’t easy to do with my schedule. I will try to get that appt set up soon.
7/30/2025
Jackie, thanks for the survey. I will address this with our Service Manager.
MOUNTAIN VIEW, AR
Frank W|2018 Chevrolet Tahoe
Confirmed Service Customer
8/10/2025
Mark is the lynchpin who keeps Marten’s service dept humming.
8/11/2025
Thanks for the survey Frank!
LEAVENWORTH, KS
Karen O|2018 Chevrolet Equinox
Confirmed Service Customer
8/14/2025
Prompt service and explained everything.
8/14/2025
Thanks for the survey Karen!
BASEHOR, KS
Cindy H|2021 Chevrolet Malibu
Confirmed Service Customer
8/14/2025
They always get my vehicle serviced on time and always friendly and knowledgeable.
8/15/2025
Thanks for the survey Cindy!
LEAVENWORTH, KS
Timothy T|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
8/21/2025
Service Department very good and understand your problem. They are great.
8/22/2025
Thanks for the survey Timothy!
LAWRENCE, KS
Joe G|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/25/2025
Mark at the customer service desk has always been superb at taking care of my vehicle. Thank you Mark
8/26/2025
Thanks for the survey Joe!
LEAVENWORTH, KS
John G|2024 GMC Acadia
Confirmed Service Customer
8/27/2025
We were getting antenna replaced that came off. Patrick was very helpful
8/28/2025
Thanks for the survey John!
KANSAS CITY, KS
Charles D|2018 Chevrolet Corvette
Confirmed Service Customer
8/30/2025
Mark is always a straight shooter and keeps me informed.
9/3/2025
Thanks for the survey Charles!
LEAVENWORTH, KS
Pamela D|2005 GMC Envoy XUV
Confirmed Service Customer
8/30/2025
Top notch people in your service department!
9/3/2025
Thanks for the survey Pamela!
LANSING, KS
Leita J|2020 Buick Enclave
Confirmed Service Customer
9/24/2025
I had an outstanding experience at Henry Martens Chevy dealer auto shop, where they skillfully replaced my brakes and front rotor disk. Their attention to detail and professionalism truly impressed me. I highly recommend their services; they consistently deliver exceptional results!
9/25/2025
Thanks for the survey Leita!
LEAVENWORTH, KS
Theona J|2017 Chevrolet Trax
Confirmed Service Customer
9/10/2025
I love this dealership but this was the first time my experience felt rushed. I did not receive my printout on my car telling me what needed to be done soon.
9/11/2025
Theona, we certainly apologize for you feeling this way. Sometimes our Service Department can get a little owerwhelmed. If you would still like the printout, I can email you a copy?
KANSAS CITY, KS
Patrick F|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/11/2025
Always a great job thank you Team Martens, they do a great job and keep things clean and safe.
9/12/2025
Thanks for the survey Patrick!
LEAVENWORTH, KS
Paula R|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
9/14/2025
Pleasant experience, professional service, cordial personnel, very satisfied customer and have been for years!!!
9/15/2025
Thanks for the survey Paula!
LEAVENWORTH, KS
Gary K|2015 Buick Enclave
Confirmed Service Customer
9/18/2025
Mark is very helpful and great to work with
9/25/2025
Thanks for the survey Gary!
LANSING, KS
William M|2021 Buick Enclave
Confirmed Service Customer
10/8/2025
I brought my car into the dealership to have my oil changed. While I was there, I was informed that my wiper blades needed to be replaced. This is the reason I bring my car here! They let you know if you need something other than what you're there for. I do not believe this to be an upsell!
10/9/2025
Thanks for the survey William!
LEAVENWORTH, KS
Lori B|2011 Chevrolet Equinox
Confirmed Service Customer
10/10/2025
Great service and friendly faces throughout the business! Thank you, Mark, for taking the time to listen to my concerns and ensuring the problem was fixed. I truly appreciate the professionalism and care from the entire team at Henry Martens Chevrolet Buick GMC.
10/10/2025
Thanks for the survey!
KANSAS CITY, MO
Marcus M|2017 GMC Yukon
Confirmed Service Customer
10/18/2025
Mark and Patrick in the Auto Service Dept are most excellent. They go out of their way to ensure you are taken care of in the most professional manner. Mike who provides the rides to your home or place of work when your auto is having service is the best and most friendly gentlemen you will meet. The super nice ladies up front in the admin section where you pay for your service are truly amazing and I absolutely love my conversations with lots of laughter. To me, it's all about these folks that I mention that truly makes the outstanding difference in service and always treated like family in Henry Martens Chevy GMC Dealership that seals the deal for why they are so much better than anyone else.
10/20/2025
Marcus, thanks for the survey and kind words!
LANSING, KS
William B|2019 Buick LaCrosse
Confirmed Service Customer
10/20/2025
We took advantage of GM's tire replacement special. Although I usually purchase replacement tires online and take my vehicle to an installer, the GM special gave me the opportunity to purchase tires at a competitive price and have them installed at my favorite dealership. I left the vehicle at the dealership in the morning, and the work was completed for me in the early afternoon. I really appreciated the way the service personnel scheduled and performed the work to fit my schedule.
10/21/2025
Thanks for the survey William!
LANSING, KS
Phillip R|2012 Chevrolet 1500 Silverado
Confirmed Service Customer
9/25/2025
Great Service!
9/26/2025
Thanks for the survey Phillip!
LEAVENWORTH, KS
Jim M|2017 Buick Envision
Confirmed Service Customer
10/6/2025
Friendly workers
10/6/2025
Thanks for the survey Jim!
ATCHISON, KS
Richard B|2015 GMC Acadia
Confirmed Service Customer
10/6/2025
they are experts i do not take my vehicle's anywhere else
10/7/2025
Thanks for the survey Richard!
LEAVENWORTH, KS
Diane B|2025 Buick Envision
Confirmed Service Customer
10/20/2025
Everyone is extremely helpful.
10/21/2025
Thanks for the survey Diane!
LANSING, KS
Terry F|2024 Chevrolet Blazer
Confirmed Service Customer
10/21/2025
Had my car in and out within 30-45 minutes. Good service and friendly people.
10/21/2025
Thanks for the survey Terry!
PLATTE CITY, MO
Mary C|2020 GMC Terrain
Confirmed Service Customer
10/31/2025
Very helpful when calling for price quotes on tires and then taking car in for maintenance Polite customer service as well.
10/31/2025
Thanks for the survey Mary!
LEAVENWORTH, KS
Robert S|2008 Buick Lucerne
Confirmed Service Customer
11/2/2025
It was great.
11/3/2025
Thanks for the survey Robert!
LEAVENWORTH, KS
Tina L|2022 Chevrolet Equinox
Confirmed Service Customer
11/5/2025
They always take excellent care of our vehicle and treat us with respect.
11/6/2025
Thanks for the survey!
LEAVENWORTH, KS
Martha A|2017 GMC Acadia
Confirmed Service Customer
11/12/2025
All completed as expected.
11/14/2025
Thanks for the survey Martha!
LEAVENWORTH, KS
Fidel M|2024 Buick Envista
Confirmed Service Customer
11/12/2025
Always incredible and fast.
11/14/2025
Thanks for the survey Fidel!
LEAVENWORTH, KS
Scott C|2018 Chevrolet Colorado
Confirmed Service Customer
11/14/2025
Was able to get new tires and thermostat installed quickly and for a decent price.
11/14/2025
Thanks for the survey Scott!
LEAVENWORTH, KS
Alfred K|2022 GMC Terrain
Confirmed Service Customer
11/21/2025
Fast, efficient, friendly
11/21/2025
Thanks for the survey Alfred!
EVEREST, KS
Vernon M|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
11/24/2025
Always great service done correct and on time.
11/25/2025
Thanks for the survey Vernon!
BASEHOR, KS
Christina K|2017 Buick Envision
Confirmed Service Customer
11/26/2025
Mark and Donna are always great to work with and I wouldn't go anywhere else to have my car serviced! I purchased my car there and will go back when I purchase another!
11/28/2025
Thanks for the survey Christina!
LEAVENWORTH, KS
Martin K|2025 GMC Sierra 1500
Confirmed Service Customer
10/27/2025
Friendly and fast service. Appreciated the professionalism.
10/28/2025
Thanks for the survey Martin!
LANSING, KS
Brandy G|2021 Buick Envision
Confirmed Service Customer
11/1/2025
quick and efficient. Staff are always friendly.
11/3/2025
Thanks for the survey Brandy!
LEAVENWORTH, KS
Brandy G|2021 Buick Envision
Confirmed Service Customer
11/23/2025
two hours to get new tires put on
11/24/2025
Brandy, I checked on this. Apologize for the delay. Our Service Department is a little overwhelmed right now.
LEAVENWORTH, KS
Mischell H|2015 Chevrolet Trax
Confirmed Service Customer
11/24/2025
The staff is always curious and take care of my needs
11/25/2025
Thanks for the survey Mischell!
LEAVENWORTH, KS
Jeff H|2014 Buick Encore
Confirmed Service Customer
11/27/2025
This was the first time that our 18 year old had her car serviced. Mark was awesome with her. Thank you.
11/28/2025
Thanks for the survey Jeff!
LEAVENWORTH, KS
Michael S|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
12/5/2025
Wouldn’t take our vehicle anywhere else
12/5/2025
Thanks for the survey Michael!
OSKALOOSA, KS
Mark B|2020 Chevrolet Colorado
Confirmed Service Customer
12/29/2025
As always, the crew at Marten’s was friendly, courteous and helpful. They got my car into the service bay immediately even though I showed up a bit early. The work was done quickly but with great care and professionalism.
12/29/2025
Thanks for the survey Mark!
BASEHOR, KS
Timothy T|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
1/8/2026
Service Department is great
1/9/2026
Thanks for the survey Timothy!
LAWRENCE, KS
Mark T|2021 Chevrolet Traverse
Confirmed Service Customer
1/23/2026
Very quick and courteous.
1/23/2026
Thanks for the survey Mark!
WAYNESVILLE, MO
Joel H|2021 GMC 1500 Sierra
Confirmed Service Customer
12/17/2025
Mark and the service team always take good care of me and my truck.
12/18/2025
Thanks for the survey Joel!
BASEHOR, KS
Holly C|2016 Buick LaCrosse
Confirmed Service Customer
12/22/2025
Awesome service experience
12/22/2025
Thanks for the survey Holly!
LINWOOD, KS
Roger H|2020 GMC Savana
Confirmed Service Customer
12/26/2025
Every time I have needed to go for advice or maintenance on my Savana 2020 van, I received excellent treatment, and advice. Mark’s knowledge, and his personality are above and beyond any service manager that I have encountered in my 60 years of vehicle ownership. The entire place, service, parts, and the front desk ladies are superb. I have never encountered a dealership so well operated in all my life, which includes many different locations due to my 20 years of military service.
12/29/2025
Thanks for the survey Roger!
LEAVENWORTH, KS
Paula R|2013 Chevrolet Equinox
Confirmed Service Customer
1/7/2026
Great service, always satisfied, special thanks to Mark!!
1/8/2026
Thanks for the survey Paula!
LEAVENWORTH, KS
Patrick F|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/15/2026
great job, the service guys are nice to work with and listen to my concerns about my truck.
1/16/2026
Thanks for the survey Patrick!
LEAVENWORTH, KS
Allie W|2018 Chevrolet Colorado
Confirmed Service Customer
1/23/2026
You guys were fast and through tho you did forget to rest the oil warning lol overall tho it was super smooth and the truck drives great! No more noise
1/23/2026
Thanks for the survey Allie!
LEAVENWORTH, KS